Resolution of Public Complaints

The Authority is committed to ensuring that all our clients receive the best possible service from us. If you have any suggestions on how we can serve you better, kindly fill in the form below.

We are also required by the Commission on Administrative Justice (Ombudsman) to receive and resolve all public complaints. 

If you have any feedback or complaint, also fill in the form below and our officers will be on hand to assist.

{loadmodule mod_rsform,RSForm! Pro Module}

Get In Touch

Director General, NITA
Commercial Street, Industrial Area Nairobi

  • Telephone: +254-20-2695586/9
  • Mobile No: +254-720-917897,254-736-290676,+254-772-212488
  • Email: directorgeneral@nita.go.ke
  • Hotline: +254-753-244676
Top